The Gold Standard
Customer Satisfaction Survey
Based on a study conducted by Market Research Solutions, Inc., a highly regarded Independent research firm commissioned to survey customers who sold gold, diamonds, estate jewelry, watches, coins and scrap gold to The Gold Standard in 2009.
Based on a mailing of 2000 customers
from the past 2 years
98% Customer Satisfaction Rating
- 97% of respondents would recommend The Gold Standard to a friend or relative
- 89% of respondents feel we pay top dollar for jewelry
- 91% gave a favorable rating for store appearance
- 96% were treated by courteous and professional staff
- 96% were treated with respect
By a 4 to 1 ratio, respondents say that The Gold Standard's prices are higher than those of the competition!
Those who have used other gold buying services say the service offered by The Gold Standard is significantly better than the competition - 95% say The Gold Standard's service is as good or better than the competition!
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